Every SeroPOS feature, from the counter to the books
Each of the 131 features below has its own page, explaining what it does and where to find it in the app or the web back office. They are grouped the way a business uses them, from taking the order to closing the books.
Selling at the counter
Sale screen
Categories, products, search and a live cart on one screen, with Hold, KOT and Pay close at hand.
Quick service mode
A dense grid, compact cart and inline Cash, Debit and Credit buttons for busy counters.
Retail mode
Shop wording and a scan-and-pay checkout, with tables, kitchen tickets, kiosk and KDS hidden.
Self order kiosk
A full-screen self-order kiosk in the SeroPOS app, with card-only payment and a manager-locked exit.
Barcode scanning
USB and keyboard-wedge scanners add the matching SKU straight to the cart.
Camera barcode scanner
Scan product barcodes into the cart with the phone or tablet camera.
Product variations
One product, many sizes or colours, each with its own price and SKU.
Modifiers
Priced modifier groups for toppings, sides and cooking choices that print on the kitchen ticket.
Open price items
Type the price at checkout for miscellaneous items and custom jobs.
Sell by weight
Sell produce, deli and bulk goods by weight from a connected scale or the keypad.
Hold and resume orders
Park an order with Hold and resume it later from Held Sales.
Service modes
Start each order as dine-in, take away or delivery, each with its own price group and charge.
Multiple POS menus
Several named menus mapped to categories, switched from pills on the app bar.
Waiter mode
A staff picker on the till that ties each order to a server.
Manager approval
Locked actions stay visible, and an Admin or Manager password approves them once.
Quantity first checkout
Type the quantity on a QTY key, then tap the item, in QSR Mode.
Custom button layouts
Colour, resize and drag product buttons into place, and size the pay buttons to fit.
App themes
30 colour themes for the SeroPOS app, applied instantly and saved per device.
Payments & the till
Split bills
Split one bill evenly, by percentage, by item or by custom amounts, and pay each share separately.
Mixed tender
Pay one sale with cash, card and custom tenders together, each recorded separately.
Partial payments
Take a deposit or part payment and track the balance due until it is collected.
Tips
Record tips at payment, in a split, on a delivery or on the card terminal.
Discounts
Percentage or fixed discounts on one line or the whole order, controlled by role.
Automatic discounts
Discount rules by product, brand, category or location, with dates, priority and customer groups.
Card surcharge
A credit card surcharge of up to 2.00% per location, shown on receipts and totalled daily.
Service and packing charges
A fixed or percentage charge on each type of service, added to every order of that type.
Delivery charges
Delivery charges from the QSR Delivery toggle, plus shipping and packaging at payment.
House accounts
Charge sales to a customer's account with the Credit tender, checked against their credit limit.
Integrated card terminals
Global Payments, Moneris and Gravity Payments terminals that take the amount from the till.
Payment safety net
Approved card charges are saved first, replayed if needed, and guarded against duplicates.
Cash drawer
Open the cash drawer from Quick Actions or the dial, or with each receipt.
Cash pay out
Record cash taken from the drawer with an amount and note, and print a slip.
Cash register shifts
Open each shift with a cash float, close it with the counted total and a note.
Card batch close
Close the card batch, print day-end and batch summaries, and see card history from the till.
Receipts
Printed receipts with your logo, heading and footer, plus shareable invoice links.
Returns and refunds
Return one item with the Return toggle, or refund a whole sale from Recent Transactions.
Void sales
Void a sale from Recent Transactions and reverse card payments on the terminal.
Recent transactions
Search recent sales on the till, filter by status, and reprint, share, edit, void or refund them.
Restaurant operations
Floor plan designer
Drag and drop tables, bars and booths into a map of your dining room, saved for every till.
Table management
Colour-coded table status with seats and server names, one tap from order to bill.
Kitchen order tickets
Printed kitchen tickets on hold or pay, with only new items on follow-up tickets, even offline.
Kitchen printer routing
Send each item to the right kitchen printer by category, product or food type.
Kitchen display system
Turn any tablet into a kitchen display with ticket timers, station filters and bump to serve.
Food type indicators
Coloured veg, non-veg and eggitarian dots on product buttons, used for routing and reports.
Web kitchen screen
A browser-based kitchen screen in the back office for live orders and Mark as cooked.
Service staff orders
Each server sees their own orders, what is ready, and marks lines or orders as served.
Table reservations
Record table bookings with guest, staff, time and notes, and notify the guest by email or SMS.
QR code menu
A branded QR code per location that opens your live menu and sends orders to the POS.
Online ordering
A mobile ordering page per location with modifiers, accounts or guest checkout and card payment.
Web order queue
One queue on the till for web and QR orders, with a bell, review, print and status updates.
Customer facing display
Show the live order and total on a second monitor, HDMI screen or any browser on your Wi-Fi.
AI phone ordering
SeroBot voice AI, integrated with Inputly.AI, takes phone orders and sends them to your till.
Delivery platform orders
Direct Uber Eats integration, rolling out in Canada: orders, menu and availability from the till.
Recipe costing
Recipes with ingredients, waste and extra cost that show each dish's cost and set its price.
Production batches
Production runs that use up ingredients, add finished goods at cost and record waste.
Kitchen all day and recall
All Day totals of what is left to cook, and Recall for tickets bumped in the last two hours.
Products & inventory
Product catalogue
One catalogue of products with SKU, barcode, unit, tax, cost, price and photos, synced to every till.
Combo products
Sell meal deals and bundles as one item at one price, with each component tracked in stock.
Categories and brands
Categories, sub-categories and brands that shape the till, discounts and reports.
Units and sub units
Each, weight and volume units with decimals, plus cases and packs that convert automatically.
Bulk product import
Load hundreds of products at once from a spreadsheet template, in the back office or the app.
Bulk product editing
Select many products and edit prices, categories, taxes and locations in one step.
Opening stock
Starting quantities per product and location, with lots and expiry, typed or imported.
Inventory management
Live stock per location from every sale and purchase, with value at cost, sale price and profit.
Low stock alerts
Alert quantities per product, listed on the dashboard with lead time and reorder quantity.
Stock history
A dated ledger of every stock movement per product, with a check that finds and fixes drift.
Stock adjustments
Write off damaged, expired or missing stock with a type, reason and amount recovered.
Stock transfers
Move stock between locations with a reference, status, shipping charges and a printout.
Lot tracking
Record lot numbers on purchases and follow each batch through stock, sales and adjustments.
Expiry tracking
Expiry dates per lot, dashboard warnings, a stop-selling rule and write-offs by stock adjustment.
Serial and IMEI tracking
Record the serial or IMEI of each unit sold, printed on the invoice and kept with the sale.
Storage locations
Rack, row and position for each product at each location, recorded on the product form.
Product warranties
Named warranties with a length in days, months or years, printed with their expiry on invoices.
Barcode labels
Barcode labels from the back office on sheets or rolls, with name, price, lot and expiry.
Selling price groups
Named price groups like wholesale or VIP, with per-product prices and spreadsheet import.
Customer group pricing
Customer groups that get a percentage off or a price group's prices, applied at checkout.
Purchasing & costs
Purchases and receiving
Record supplier purchases with costs, tax, lots and expiry, and receive the stock in one step.
Purchase returns
Send damaged or wrong stock back to a supplier and keep stock and balances right.
Supplier management
Supplier records with ledger, purchases, stock, payments and notes on one page.
Foreign currency purchases
Enter supplier invoices in their currency with an exchange rate, and keep costs in your own.
Supplier payments
Record full or part payments to suppliers and see what is due before it is late.
Expense tracking
Record business expenses with category, tax, receipt and payment, and see them in profit and loss.
Invoicing & back-office sales
Invoicing
Bill customers from the web back office with terms, discounts, tax, shipping and payments.
Quotations
Send quotes as a PDF and a link that customers accept or decline online.
Draft and proforma invoices
Save sales as drafts or proforma invoices and convert them when the customer is ready.
Recurring invoices
Set an invoice to repeat on an interval and SeroPOS creates each one on schedule.
Receive payments
Find a customer's open invoices and record full or partial payments against them.
Shipments
Keep shipping details and status on each sale, and track every order going out.
Sales commission agents
Link sales to agents or staff with a commission rate and report what each one earned.
Invoice layouts
Invoice and receipt designs for A4, Letter, 80 mm and 58 mm, with the fields you choose.
Invoice numbering
Invoice schemes with prefix, year format, start number and digits, previewed before saving.
Shareable invoice links
A private link to each invoice that customers open on any device, sent by email, SMS or from the till.
Customer feedback
A feedback link in the new-sale message lets customers rate each product with stars and a comment.
Import sales history
Import past sales from a spreadsheet with column mapping, preview and one-click revert.
Customers & marketing
Customer profiles
One page per customer with contact details, sales, ledger, payments, points and notes.
Customer groups
Group customers by type or tier, price each group differently and report sales by group.
Loyalty points
A points program with your own earn and redeem rules, redeemed at payment.
Customer statements
A customer ledger for any date range, emailed as a statement in one click.
Payment terms
Pay terms and credit limits per customer, with due dates and a due-soon list.
CRM leads
Track leads by source and life stage on a list or kanban board, and convert them to customers.
Follow ups
Scheduled calls, texts, meetings and emails with reminders, bulk follow-ups and an outcome log.
Email SMS campaigns
Email or SMS campaigns to leads or customers, targeted by recent buying activity.
Customer portal
Portal logins for customers and suppliers to see sales, purchases, ledger and table bookings.
Call log
A CRM log of customer calls with caller, duration and call type.
Birthday reminders
Today's and upcoming customer birthdays on the CRM dashboard, with wishes to send.
Notification templates
Email and SMS templates for sales, payments, reminders, quotes, bookings and suppliers.
Accounting & finance
Double entry accounting
Double-entry books inside SeroPOS, with payments posting to mapped ledger accounts.
Chart of accounts
A default chart of accounts in one click, editable with types, sub-types and parents.
Journal entries
Multi-line journals that must balance before saving, with one-step reversal.
Budgeting
Budgets per account by month, quarter or year, exported to Excel or PDF.
Payment accounts
Cash, bank and card accounts with linked payments, transfers, deposits and an account book.
Multi currency
Turn on the currencies you use and keep today's exchange rates in your accounting settings.
Working papers
One Excel pack of TB, balance sheet, P&L and GL for a period, shared by an expiring link.
Accountant access
Give your accounting practice access with a 30-minute code, see who opened your books, revoke at once.
Team & control
Users
A login for every staff member with role, locations, discount limit and commission.
Roles and permissions
Roles with separate POS and web access, down to checkout buttons, payment types and own records.
Two step verification
A second sign-in step by authenticator app, text code or passkey, with recovery codes.
Staff clock in
Clock in and out at the till, checked against shifts and grace times, with attendance recorded.
Platform
Multi location
Every store as a business location, each with its own settings, in one back office.
Cloud sync
Sales upload as they happen and back-office changes reach every till within minutes.
Offline mode
Keep selling and printing kitchen tickets offline; sales upload when the connection returns.
Server client mode
One Windows till serves the others over your network, sharing holds, tables and KDS even offline.
Apps for every device
One POS on iPhone, iPad, Android, Windows, Mac and the T650P handheld, sized for each screen.
Back office
A web back office for products, stock, purchases, invoices, reports and settings.
Demo data
Load a sample menu to try every screen and train staff, then remove it before going live.
Guided setup
A Getting Started guide and first-time tours take you from sign-up to your first sale.
In app help and support
Help for each screen, a knowledgebase, printable topics and live support chat inside the app.
Specialty modules
Repair job sheets
Job sheets for each repair with device, passcode, checklist, photos, technician and estimate.
Repair status tracking
Colour-coded repair statuses, customer notifications and an online status lookup by job number.
Hotel room booking
Room bookings with guests, extras, coupons and payments, plus an availability calendar.
Room pricing and extras
Nightly rates by weekday, prices by guest count, extras and coupons for each room type.
In the app and in the back office
SeroPOS has two halves. The app is the till: it runs on iPhone, iPad, Android, Windows and Mac and handles selling, payments, tables, the kitchen, kiosk mode and the end-of-day report, and it keeps working offline. The web back office opens in a browser and holds products, stock, purchases, invoices, reports and settings.
Most features live on one side or the other, and each page tells you which. Where a feature is part of the Pro plan or an add-on module, the page is marked so you know before you start.
What is included on each plan
Standard covers the full point of sale: both sale-screen layouts, unlimited products, kitchen tickets, tables and takeout, printing and the cash drawer, standard reports and kiosk mode. Pro adds the floor plan designer, server/client multi-till, CRM, recipes and production, advanced back-office reports, QuickBooks and WooCommerce.
Online ordering and QR, Repair, Hotel room booking, Accounting and Food delivery platforms are add-on modules. Every feature on both plans is open during the 14-day free trial.
Frequently asked questions
What features does SeroPOS have?
SeroPOS covers selling, payments and split bills, tables and floor plans, kitchen tickets and a kitchen display, kiosk ordering, inventory with variations, lots and expiry, purchases and suppliers, customers and loyalty, invoices and quotes, 31 reports, QuickBooks, multi-location and role permissions. Each feature has its own page in the list above, with the screen it lives on.
Which features need the Pro plan?
The floor plan designer, server/client multi-till, CRM with leads and campaigns, recipes and production, the advanced back-office reports, QuickBooks Desktop and Online, and WooCommerce. Feature pages that need Pro carry a Pro label. Everything else in the core point of sale, including kitchen tickets, tables, kiosk mode and offline selling, is on Standard.
Can I try every feature before I pay?
Yes. The 14-day free trial opens every feature on both plans with no credit card, so you can test the floor plan, kitchen display, QuickBooks and the reports with your own products. Add Demo Data loads a sample menu if you want to try things before setting up. You choose a plan only when the trial ends.
Does SeroPOS work offline?
Yes. The app keeps ringing up sales when the internet drops, saves them on the device and uploads them when the connection returns. Kitchen tickets keep printing. A few screens that read from the server, such as the daily sales report and recent transactions, need internet, as does the web back office.