Quick service mode for high-volume counters

Built for the quick-service line

Quick-service counters live on speed. QSR Mode drops the separate payment screen and puts everything on one view: categories down one side, a product grid in the middle and a compact cart with pay buttons beside it. A cashier taps a combo, taps Cash or Credit and the sale is done. Card sales go straight to the connected terminal, so the customer is tapping their card while the receipt prints.

QSR Mode is a switch in Settings on screens 650dp wide or more, so it works on tablets, Windows PCs and Macs. It is part of the full POS on both Standard and Pro plans. The gear beside the switch opens QSR Settings, where you shape the grid and cart to suit your menu and the way your staff work.

The QSR cart and pay buttons

The cart shows Item, Qty and Amount columns. Swipe a line to delete it, tap Qty to bring up a slide-up keypad, or tap Amount to override the price if the role allows it. The total row carries a Print on or off toggle, Clear, Adjust and the total itself. Adjust opens a small panel for an order discount, a tip or loyalty points.

Under the total sit the money buttons: Cash, Debit, Credit and any custom tenders you have set up in Payment Methods, with More and Less to show or hide the extras. A utility row holds Hold, Delivery, Split and Print last invoice. Long-press Cash, Debit or Credit to open Payment Button Size: Normal for classic compact buttons, Large at one and a half times the height with bigger text, or Extra Large at double height. Long-press Hold, Delivery, Adjust, Split or Print for Bottom Button Size, and the quantity keypad's header for Quantity Keypad Size. Each size is separate and is remembered on that till, so a wall-mounted screen and a small tablet can each have their own.

• Classic layout: Cash, Debit, Credit, custom tenders, then Hold, Delivery, Split, Print
• Quantity First layout: Cash, Debit, Credit, QTY, then More, Delivery, Split, Print

A product grid shaped to your menu

QSR Settings let you set the maximum categories shown without scrolling, a one or two column category panel and the default number of product columns, from two to ten. You can show names in ALL CAPS, show or hide food-type dots and images, and add or remove the search bar, Split button, Delivery button and modifier pop-up.

For finer control, long-press a product to open Button Style. Pick a colour by swatch, hue or hex, set the font colour and size, make it bold or double height, and choose whether it asks for a quantity. Long-press a category to set its own column count, sort its products by price, and turn on drag so you can drop products into exact cells and save the layout.

Delivery, split and previous sales

Phone and walk-up delivery orders are handled from the same cart. Turn on the Delivery toggle and the cart shows a tip field and a delivery charge, taken from the packing charge on your Delivery type of service. The order switches between Delivery and Take Away as you toggle, so reports show the right service type.

Split opens an inline numpad showing what remains. Each tender button you press records one part of the payment, so a group can pay part cash and part card without leaving the screen, and Clear is blocked until the split is finished. The back arrow at the top of the cart pages through completed invoices, so you can check or reprint the last few sales in seconds.

When the network drops

Sales are saved on the till first and uploaded to the server in the background, so the counter keeps ringing if the internet goes down. Kitchen tickets still print. If a sale has not reached the server, the cart says so and offers Try again now, and a warning appears when newer sales are still waiting to upload, so staff do not ring or charge them twice.

The card payment safety net works in QSR Mode as well. An approved card charge is written down before the sale is saved and replayed if the sale was not recorded, and the till warns when the same card was just charged the same amount. Together these keep a fast counter from turning a network hiccup into a refund.