Video tutorial
Steps
- Tap PAY. Tap PAY in the cart.
- Tap the Discount chip. Tap Discount at the top of the payment screen. Apply Discount opens.
- Choose the type. Pick Percentage or Fixed Amount.
- Enter the discount. Type the amount, or tap a Quick Select value.
- Check the preview. Discount Preview shows the Original Amount, the Discount Amount and the Final Amount.
- Apply it. Tap Apply Discount. The Discount line in PAYMENT DETAILS shows it.
- Take payment. Choose the method and tap Pay.
Sale discount or line discount
A sale discount spreads across the whole order. For one item, tap its cart line and set a discount in Edit Item. In QSR Mode, use Adjust in the cart for a sale discount. A percentage can't be more than 100%.
Discounts are reported in the Discounts card of the Daily Sales Report. Who can give a discount is set per role in POS Access; a manager can approve one with their password.
Automatic discounts
Rules that apply a discount by themselves, such as a happy-hour price, are set up as discount rules in the back office.
Frequently asked questions
Does the discount apply before or after tax?
Enter the discount on the payment screen and the Final Amount in the preview is what the customer pays. In QSR Adjust Order, a discount applies to the goods and their tax, not to the tip. Check the preview before you apply it.
How do I remove a discount?
Open Discount again on the payment screen, set the amount to 0 and tap Apply Discount. The Discount line in PAYMENT DETAILS clears and the Final Amount goes back to the original total before you take payment.