Video tutorial
Steps
- Choose the customer (optional). To put the order on someone's name, type their name or phone number in Search or Add Customer and pick them.
- Tap Take Away. Tap the Take Away button under Service Mode. The POS opens.
- Add items. Tap categories and products, or search and scan, to fill the cart.
- Hold or pay. Tap PAY to take payment now, or HOLD if the customer pays on pickup.
- Print the receipt. Tap Pay & Print, or let the receipt print automatically if Print Invoice is on.
Takeaway packing charges
If your Take Away service has a packing charge in Types of Service, SeroPOS adds it to each takeaway order automatically. It can be a fixed amount or a percentage of the order.
Takeaway in QSR Mode
In QSR Mode the counter screen sells takeaway by default. Turning on the Delivery button in the QSR cart switches the order to delivery, and turning it off switches back to Take Away.
Frequently asked questions
How do I put a takeaway order on a customer's name?
Search for the customer on Home before you tap Take Away, or tap the customer area at the top of the cart and enter a name in Customer Information. A named order is easy to find later in Held Sales or Recent Transactions.
Can I change a takeaway order to dine-in?
Start dine-in orders from the Dine-in button so the order is linked to a table. If you rang it as takeaway by mistake, hold it, clear the screen and start again from Dine-in, or adjust it before payment.