Help · Selling

Start a retail sale in SeroPOS

Retail Mode turns SeroPOS into a shop till. Turn it on in Drawer › Settings › Retail Mode. The Home screen then shows a single New Sale button in place of the service buttons, and restaurant features such as tables, kitchen tickets and Kiosk Mode are hidden. Tap New Sale and scan or search items into the cart.

☰ Drawer☰ Settings☰ Retail Mode

Steps

  1. Open Settings. Open the drawer and tap Settings.
  2. Turn on Retail Mode. Switch Retail Mode on. The app reloads with shop wording.
  3. Tap New Sale. On Home, tap New Sale (Sell on a phone). The POS opens with a Walk-In Customer.
  4. Scan or search items. Scan barcodes with a USB scanner into the search field, or search by name or SKU.
  5. Take payment. Tap PAY and finish the sale with cash, card or another method.
  6. Start the next sale. After payment the cart clears and you can tap New Sale again.

What Retail Mode hides

Restaurant features are removed so the screen stays simple for a shop. You can still attach customers, hold sales, give discounts, take returns and redeem reward points.

  • Tables, Dine-in and the Types of Service buttons
  • Kitchen tickets (KOT), KOT Mapping and KDS
  • Kiosk Mode and the Floor Plan Designer
  • Veg and non-veg dots and the delivery-platform bell

Retail and QSR together

If QSR Mode is also on, the QSR counter screen takes over. Turn QSR Mode off for the classic retail layout.

Frequently asked questions

Is Retail Mode a separate plan?

No. Retail Mode is a switch in Settings on both Standard and Pro. It changes the wording and hides restaurant screens on this device. Products, customers and reports work the same way.

Can one store run restaurant and retail tills?

Yes. Retail Mode is set on each device, so a café can run its counter in the restaurant layout and a retail shelf till in Retail Mode on the same account and location.