Steps
- Find the exit gesture. On the kiosk menu, double-tap the logo. On the cart screen, double-tap the lock icon.
- Enter a manager login. In Exit Kiosk Mode type the Login ID and Password of an Admin or Manager. Both fields are needed.
- Confirm. Tap Exit Kiosk. If the details are wrong the app shows Invalid credentials; try again.
- Back to the till. The device leaves full screen and shows the normal POS with Kiosk Mode disabled.
- Turn it back on later. When you want the kiosk again, open Drawer › Settings and switch Kiosk Mode back on.
Good to know
Any order a customer was building is cleared when you exit, so wait until the screen is back on the welcome screen. KDS Mode uses the same idea: double-tap the lock and sign in to leave the kitchen display.
- Only Admin or Manager logins can exit.
- Staff without that access should ask a manager.
- Exiting doesn't change the menu or any sales already taken.
Frequently asked questions
What if I forgot the manager password?
An owner can reset any staff password from Admin › Users & Roles on another till, or from Users in the web back office. Then use the new password in Exit Kiosk Mode.
Does exiting the kiosk lose any sales?
No. Paid kiosk orders are recorded as normal sales. Only an unpaid order still on the kiosk screen is cleared.