Video tutorial
Steps
- Tap PAY. Tap PAY in the cart.
- Choose Cash. Under PAYMENT MODE, tap Cash.
- Enter the cash tendered. In PAYMENT AMOUNT, type what the customer gave you, for example 50.00 on a 37.45 bill.
- Read the change. Change Return shows the change to give, 12.55 in this example.
- Finish the sale. Tap Pay & Print. The receipt prints and the drawer opens.
- Give the change. Count the change back to the customer and close the drawer.
Cash in QSR Mode and on a phone
In QSR Mode, the Cash button in the cart takes the exact total in one tap. On a phone, type the cash in Amount received and the Change shows below.
In QSR Mode, custom tenders such as E-Transfer are recorded like cash but don't open the drawer.
Balancing the drawer
Open the register with your float at the start of the shift in Drawer › Open/Close Register, and close it with the counted total at the end. The Daily Sales Report shows cash collected, pay outs and net collection so you can check the count.
Frequently asked questions
The drawer didn't open after a cash sale.
The drawer opens through the receipt printer, so check the drawer cable is plugged into the printer and that printer is set as DEFAULT in Add/Edit Printer. Try Open Drawer in Quick Actions to test it. If the receipt printed but the drawer didn't open, the cable or drawer is the likely cause.
What happens if I type less cash than the total?
SeroPOS warns Payment Amount is Less than Invoice Total. Tap Go Back to correct the amount, or Ok Continue to record it as a partial payment, which leaves the rest due on the sale.