Help · App admin

Manage products in the SeroPOS app

Admin › Products is the master list of everything you sell. Search by product name, SKU or category, tap a product (or its pencil) to edit it, tap the bin to delete it, or tap + Add Product to create a new one. Each row shows the photo, name, category and SKU, with tags such as Variable for items with variations and Not for selling. Changes reach your other tills after the next sync.

☰ Drawer☰ Admin☰ Catalog

Video tutorials (2)

How to Find and Edit Products in SeroPOS0:59 · narrated, with captions
SeroPOS appLive
Products in the app: search, edit or add without the back office.

Steps

  1. Open Products. Open the drawer, tap Admin, and under Catalog tap Products.
  2. Search the list. Type in the search box to filter by name, SKU or category. Tap the x to clear it.
  3. Open a product. Tap a row or its pencil to open the product form and change its price, tax, category or options.
  4. Add a product. Tap + Add Product to open a blank product form.
  5. Delete a product. Tap the bin on a row and confirm. Deleting can't be undone.
  6. Sync the tills. Leave Admin or run Sync Database so every till shows the updated menu.

Before you add products

The product form needs at least one Category, Unit and Tax rate. If any are missing, an orange warning appears on the form. Set those up first in Admin, along with any Variation Groups and Modifier Groups you plan to use.

  • Variable means the product has variations such as sizes.
  • Not for selling items are kept in the catalogue but not sold at the till.
  • To add many products at once, use Download Excel and Import Products in Tools.
  • Staff need Products in the Admin Sections of their role.

Frequently asked questions

How do I find a product quickly?

Type part of its name, its SKU or its category in the search box at the top of Admin › Products. The list filters as you type.

Do product changes show on my other tills?

Yes. Changes are saved online and appear on other tills after their next database sync. Run Sync Database from the drawer to update a till straight away.