Video tutorials (3)
Steps
- Open Categories. Open the drawer, tap Admin, and under Catalog tap Categories (Organize the POS grid).
- Add a category. Tap + Add Category and type the Category name as you want it on the POS grid.
- Make it a sub-category if needed. In Parent category (optional), leave None for a top-level category or pick a parent.
- Hide it from the till if needed. Turn on Hide in POS to keep the category in your catalogue but off the sales grid. A crossed-out eye marks hidden categories in the list.
- Save. Tap Save.
- Edit or delete. Use the pencil to change a category or the bin to remove it.
Tips
Keep it shallow: one level of sub-categories is usually enough, and deeper nesting makes items harder to find in a rush. Name categories the way staff think about the menu. In QSR Mode you can also give each category its own button style and column count by long-pressing it on the POS screen.
- Every product needs a category.
- Hide in POS is handy for seasonal items or ingredients you track but don't sell.
- Changes reach other tills after the next sync.
Frequently asked questions
How do I hide a category without deleting it?
Edit the category in Admin › Categories and turn on Hide in POS. Its products stay in the catalogue, but the category no longer shows on the sales grid.
Can I have sub-categories?
Yes. When adding or editing a category, pick a Parent category. The sub-category is listed indented under its parent.