Steps
- Open Inputly Integration. In the back office sidebar, open Settings and click Inputly Integration. Only admins can see this screen.
- Generate the API key. Under API Key Management, click Generate Inputly API Key.
- Copy the key now. Click Copy next to Your Inputly API Key. The full key is only shown on this visit; afterwards it is partly hidden.
- Note the URL and Location ID. Under Copy These Into Inputly, copy the SeroPOS URL. Under Your Location IDs, copy the ID of the location that should receive phone orders.
- Connect in your Inputly dashboard. Sign in to your Inputly dashboard at inputly.ai and go to Settings › POS Integrations › Connect SeroPOS.
- Paste and test. Paste the Location ID and API key, then click Test Connection.
- Sync your menu. Click Sync Menu. Inputly imports your products, categories, prices and taxes from SeroPOS so SeroBot can take orders from your real menu.
- Take a test order. Call your restaurant's number, place a small order with SeroBot and check it appears in the SeroPOS app under New Orders.
What SeroBot does with the connection
Once connected, SeroBot reads your full menu, with categories, items and prices, and places orders straight into SeroPOS as the call ends. It handles dine-in, delivery and pickup orders, and they show in the app's New Orders list for staff to accept and send to the kitchen.
When you change your menu in SeroPOS, run Sync Menu again in Inputly so SeroBot offers the new items and prices.
Managing the key
Regenerate Key creates a new key and disconnects Inputly at once, until you paste the new key into your Inputly dashboard. Revoke & Disconnect removes the key permanently and stops phone orders reaching SeroPOS. Treat the key like a password and only paste it into Inputly.
Frequently asked questions
What is SeroBot?
SeroBot is a voice AI phone assistant for restaurants. It answers calls, talks the caller through your menu and takes the order. It is integrated with Inputly.AI, an in-house Sero product, and sends each order straight into SeroPOS.
Where do SeroBot phone orders appear?
In the SeroPOS app under New Orders, alongside other online orders. Staff accept them there and the order goes through your usual kitchen tickets and payment steps. Orders go to the location whose Location ID you entered in Inputly.
I lost the API key. What now?
The full key is only shown when it is generated. Click Regenerate Key on the Inputly Integration screen, copy the new key and paste it into your Inputly dashboard under POS Integrations › Connect SeroPOS. The old key stops working as soon as you regenerate.