Video tutorial
Steps
- Tap the back arrow. With the cart empty, tap the back arrow at the top of the QSR cart. The last completed sale loads.
- Keep going back. Tap the arrow again for the sale before that. No more invoice history. means you've reached the end.
- Check the sale. Read the items, quantities and total, and the invoice number and customer at the top.
- Reprint it. Tap Print in the bottom row to reprint the receipt for the sale on screen.
- Start a new order. Tap any product. SeroPOS shows Previous order closed — starting a new order. and clears the old sale from the cart.
Look, don't change
A recalled sale is for checking and reprinting only. Adding an item starts a new order, so a completed sale can't be changed by accident. To edit or refund a past sale, use Drawer › Recent Transaction.
Needs internet
History comes from the server. If this till has sales that haven't uploaded yet, SeroPOS warns Newer sales are not on the server first: they were taken and paid here, so don't ring or charge them again. They upload when the connection returns.
Frequently asked questions
The back arrow skips the sale I just rang.
That sale hasn't reached the server yet, usually because the till is offline. SeroPOS warns you before showing history. The sale is safe on the device and uploads automatically; don't ring it again. Recent Transaction can resend it once you're online.
Can I refund a sale from the previous invoice view?
No. The view is for checking and reprinting. Open Drawer › Recent Transaction, find the sale and use Refund or Void there. Card refunds then run on the terminal.