Steps
- Turn warranties on. In Settings › Setting › Product, tick Enable Warranty and click Update Settings.
- Open Warranties. In the sidebar, open Products and click Warranties, then click Add.
- Enter the warranty. Type a Name, such as 1 Year Manufacturer, and a Description of what's covered.
- Set the duration. Enter the Duration and pick Days, Months or Years. Click Save.
- Attach it to products. On Add Product or Edit Product, choose the Warranty.
- Print it on invoices. In Settings › Invoice Settings, edit your invoice layout and tick Show warranty name, Show warranty expiry date and Show warranty description.
On the sale
When you sell a product with a warranty, the warranty is stored with the sale line, and the invoice shows Warranty ends on with the date calculated from the sale date. Combine it with serial or IMEI numbers to match a returned item to its sale.
Frequently asked questions
How do I show the warranty on a receipt?
Edit the invoice layout under Settings › Invoice Settings and tick the warranty options. Any product with a warranty then prints its name, end date and description on that layout.
Can I record serial numbers with the warranty?
Yes. Tick Enable Product description, IMEI or Serial Number on the product. Staff can then add the serial number to the sale line, which prints on the invoice beside the warranty.