Steps
- Open the customer. In Contacts › Customers, click Actions on the customer and choose Ledger. The customer view opens on the Ledger tab.
- Set the date range. Click Date Range and pick the period, such as this month or this financial year. The ledger reloads.
- Read the Account Summary. Check Opening Balance, Total invoice, Total Paid, Advance Balance and Balance due for the period.
- Read the lines. Each line shows Date, Reference No, Type, Location, Payment Status, Total, Debit, Credit, Payment Method and the running Balance.
- Download a PDF. Click the PDF button at the top right of the ledger to save or print it as a statement.
- Email it. Click the envelope button to send the ledger to the customer by email.
Supplier ledgers
Suppliers have the same Ledger tab, with purchases, purchase returns and payments you've made. A contact set up as Both shows sales and purchases in one ledger.
When the balance looks wrong
Check the date range first: the opening balance for the period includes everything before the start date. A payment recorded against the wrong customer, or a return not yet paid out, also shows up here.
Frequently asked questions
How do I print a customer statement in SeroPOS?
Open the customer's Ledger tab, set the Date Range and click the PDF button. The PDF shows the Account Summary and every invoice and payment in the period, ready to print or attach to an email.
What is Advance Balance on the ledger?
Money the customer has paid ahead that isn't yet used on an invoice. It can be applied later with Use advance balance when you take a payment on a sale.