Help · App getting started

Update the SeroPOS app

SeroPOS checks its version when it starts. If a newer version is out, Update Available offers Update or Later. If your version is older than the minimum supported one, Update Required blocks the app until you update. Tap Update Now to open your app store, install the update, then reopen SeroPOS. On Windows, install the latest version from the Download page.

☰ Update Required☰ Update Now

Steps

  1. Read the message. Update Available lets you carry on; Update Required means this version can no longer be used.
  2. Tap Update or Update Now. The button opens the SeroPOS page in your app store. If it doesn't, open your app store yourself.
  3. Install the update. Tap Update in Google Play or the App Store. On Windows, download and run the latest installer from seropos.app's Download page.
  4. Reopen SeroPOS. Open the app again. It signs you in as before and syncs.
  5. Update every till. Repeat on each device. In a server and client setup, update the server till first.

Avoiding an update mid-service

Turn on automatic updates in your app store so tills update overnight. If Update Available appears during a rush, tap Later and update after close. Update Required only appears once a version is too old to keep using, so it's rare on tills that update regularly.

The check never locks you out while offline. If the app can't reach the server, it carries on and checks again next time.

Frequently asked questions

Will I lose sales or settings when I update?

No. Your products, customers and sales live on your account, and unsent sales stay on the device through an update. Settings are kept too. Let any queued sales finish uploading before you update, so the server has everything.

How do I check which version I have?

Open the drawer. The app version is shown in the header at the top, under the logo. Compare it with the version on your app store page.