Steps
- Pick the device for each station. Use a tablet, Windows PC or Mac for the counter till, a phone or handheld for taking orders at the table, and a tablet or desktop for a self-order kiosk or kitchen display.
- Open your app store. On Android open Google Play; on iPhone, iPad or Mac open the App Store. On Windows, go to the Download page on seropos.app.
- Search for SeroPOS. Search for SeroPOS and check the publisher is Sero Technologies before you install.
- Install the app. Tap Install or Get. On Windows, run the installer you downloaded and follow the prompts.
- Allow the permissions it asks for. Allow camera access if you want to scan barcodes with the camera, and Bluetooth or local network access if you print to Bluetooth or network printers.
- Open SeroPOS. Open the app. You land on the Login screen, where you can sign in or tap Sign Up to create your account.
Which device suits which job
The app picks its layout from the screen width. Under 650 points wide it uses the phone screens: Home, Categories and Cart tabs along the bottom and a draggable speed dial. From 650 points up it uses the tablet and desktop layout, with the product grid and cart side by side.
Some features need the wider layout or a particular platform. QSR Mode, Kiosk Mode, KDS Mode and the Multi Monitor customer display are tablet and desktop only. Server mode for sharing one database across tills runs on Windows. Weighing scales work on Windows, Mac and Android, but not on iPhone or iPad.
- Counter till: Android or iPad tablet, Windows PC or Mac
- Order taking at the table: Android phone or iPhone
- Self-order kiosk: tablet or desktop with Kiosk Mode
- Kitchen screen: tablet or desktop with KDS Mode
Frequently asked questions
Is the SeroPOS app free to download?
Yes. The app is free to install from Google Play, the App Store or the Windows download. Every new account starts with a 14-day free trial, and you choose Standard ($30/mo) or Pro ($50/mo) when you're ready. Prices are.
Can I use SeroPOS on a phone?
Yes. On a phone the app uses compact screens built for one-handed use, with the cart, payments, held sales and the cash drawer all available. QSR Mode, Kiosk Mode and the KDS kitchen screen need a tablet or desktop, so most stores use a phone alongside a counter tablet.
Does the app need internet all the time?
No. Sales are saved on the device and uploaded when the connection returns, and kitchen tickets still print. A few screens need internet, such as the Daily Sales Report, Recent Transactions and barcode lookups by camera.