Steps
- Open Admin. Open the drawer and tap Admin.
- Tap Remove Demo Data. In Tools, tap Remove Demo Data (Clear the sample data).
- Confirm. Read Remove demo data? and tap Remove & log out.
- Wait while it cleans up. Removing demo data and cleaning the database… stays on screen until the server finishes.
- Sign back in. The app logs you out. Sign in again; the full sync loads your catalogue without the sample items.
- Sync your other tills. On any other device, open the drawer and tap Sync DataBase, or sign out and in, so it drops the demo items too.
Why it logs you out
A normal background sync only adds and updates records, so it can miss bulk deletions. Logging out wipes the local copy on this device and the next login pulls a fresh, full copy from the server. That's the reliable way to make sure no demo product is left on the till.
Your own products, customers, staff and settings are not touched. Only the sample items that Add Demo Data created are removed.
Frequently asked questions
Does Remove Demo Data delete my own products?
No. It removes the sample products and categories that Add Demo Data created. Anything you added yourself stays. If you renamed or edited a demo product to use it for real, check your catalogue after signing back in.
I removed demo data but a till still shows sample items.
That till still has its old local copy. Open the drawer and tap Sync DataBase. If items remain, sign out and back in on that device so it downloads a full fresh copy.