Cash register report
Every shift on a till starts with opening the cash register and ends with closing it. The register report keeps the record of each of those sessions, so you can see who ran the drawer, when, and what they counted at the end.
Register report in SeroPOS
Every session listed
Each time a register is opened, a session is recorded with the user, location and opening time.
Open and close times
See when each shift started and ended, which helps when a drawer was left open overnight.
Cash, card and cheques
Each session shows the cash, card slips and cheques recorded when the register was closed.
Open or closed status
Each session shows whether it is still open or closed, so a shift left unclosed stands out.
Session details
Open a session to see its totals by payment method, total sales, refunds and the closing note.
By location and date
Narrow the list to one store and a date range when you are checking a particular shift.
What a register session is
In SeroPOS, a cash register session covers one shift on one drawer. It starts when someone opens the register with their cash in hand, the float, at a location. It ends when they close it and enter what they counted. On the SeroPOS till app this is Open / Close Register in the side drawer, with an Amount field and a closing note. In the back office the same steps exist as Open Cash Register and Close Register.
The register report, under Reports, lists those sessions. Each row shows the user, the open and close times, the location, the card slips, cheques and cash recorded at close, and whether the register is open or closed. One row per session keeps the history simple to read, even for a business with several tills running at once.
Checking that the drawer balanced
When a register is closed, the close screen shows totals by payment method for the session: cash, cheque, card, bank transfer, advance and any custom payment methods, along with total sales, refunds, payments and credit sales. The cashier enters the closing cash, the number of card slips and cheques, and a closing note if something needs explaining.
The register report keeps both sides of that conversation. Open a session's details and you can compare what the system expected with what was counted. A short drawer with a note saying a refund was given in cash is a different problem from a short drawer with no note at all.
- User who opened the register
- Location
- Open time and close time
- Card slips, cheques and cash at close
- Status: open or closed
- Details: totals by method, sales, refunds, closing note
Spotting registers left open
A register that is never closed means the next shift's sales land in the wrong session, and the drawer count stops meaning anything. The status column makes these easy to find. Run the report for yesterday, look for anything still marked open, and ask the person named on it to close it out properly.
If the same user keeps leaving registers open, that is a training point rather than a theft problem. The open and close times also show how long shifts ran, which can help when you are matching a drawer count to a staff schedule. A quick daily look takes less than a minute.
How it fits with the daily sales report
The register report is about drawers and the people who ran them. The daily sales report is about the day's sales as a whole: net sales, tax, tips, payment methods and categories. Closing a register on the till does not print a report by itself, so most owners print the daily sales report, the Z report, at the end of the day and use the register report to check individual shifts.
If a day's payment totals look off, start with the register report to see which session they came from, then look at that session's details. Most short or over drawers trace back to one session, and the session details usually show whether it was a miscount, a refund given in cash or a sale rung up on the wrong tender.
Who can open and close registers
Roles control this. The Cash Register permission group has separate permissions to view and to close registers, so you can let a supervisor close out other people's drawers without giving every cashier that power. Viewing the register report needs its own report permission. Keep it to the people who check drawers.
Location access applies as well. A manager limited to one location sees only that location's register sessions. The report is part of the standard back-office reports on every plan. Any business that opens and closes registers, on the till or in the back office, gets these sessions recorded without any extra set-up.
Frequently asked questions
How do I check if a cashier's drawer was short?
Open Reports, then Register Report, and find the session by location, date and the user named on it. Open its details to see the totals the system recorded by payment method, then compare them with the closing cash, card slips and cheques the cashier entered. The closing note often explains a difference.
Where do I open and close the register on the till?
On the SeroPOS app, open the side drawer and choose Open / Close Register. Enter the float as the Amount to open a shift. To close, enter the counted total and an optional closing note. The session then shows in the register report in the back office.
Does closing the register print a Z report?
No. Closing the register on the till records the count but does not print a report by itself. For the end-of-day printout, use DSR (Daily Sale Report) in the app's side drawer and press PRINT, which prints the daily sales report, also called the Z report.
Can I see registers that were never closed?
Yes. Each session in the register report has a status of open or closed. Run the report for the previous day and look for sessions still open. The user and open time are on the same row, so you know whom to ask.
Can a manager close someone else's register?
Closing is controlled by the Cash Register permissions in Roles, which include view and close. Give a supervisor's role the close permission and leave it off the cashier role if you want only supervisors to close drawers. Location access limits which stores they can act on.