Steps
- Open Business Locations. In the back office sidebar, open Settings and click Business Locations.
- Click Settings on the location. Click the Settings button on the location's row. The Business Location Settings page opens with Receipt Settings: all receipt related settings for this location.
- Turn auto print on or off. Tick Auto print invoice after finalizing to print the receipt as soon as a sale is paid.
- Choose the Receipt Printer Type. Pick Browser Based Printing to open the browser's print dialog with a preview, or Use Configured Receipt Printer to send receipts to a thermal printer you have added.
- Pick the printer. If you chose a configured printer, pick it from Receipt Printers. Add printers first under Settings › Receipt Printers.
- Pick the layout and scheme. Choose the Invoice layout and Invoice scheme this location prints with.
- Click Update. Click Update to save. Try a test sale to check the receipt prints the way you expect.
Browser printing or a configured printer
Browser Based Printing works with any printer your computer can see, including A4 office printers, and lets you pick the printer each time. Use Configured Receipt Printer for a counter thermal printer, so receipts print without a dialog.
These settings apply to the back office's browser POS and sales screens. The SeroPOS app sets its printers on each device under the app's printer settings.
Frequently asked questions
How do I stop the receipt printing after every sale?
Open Settings › Business Locations, click Settings on the location and untick Auto print invoice after finalizing. Click Update. Staff can still print or share the invoice from the sale when a customer asks for it.
Why does my receipt open a print dialog?
The location's Receipt Printer Type is set to Browser Based Printing. Switch it to Use Configured Receipt Printer and pick a printer from Receipt Printers to print directly. The printer must be added under Settings › Receipt Printers first.