Video tutorial
Steps
- Open Subscription. Open the drawer and tap Subscription. Your plan card is marked as the current plan.
- See what is included. Tap Details or Package Details for the full feature list of a plan.
- Manage billing. Tap Manage Subscription to see how your plan was paid and when it renews or ends.
- Change plan. Tap Upgrade to move to Pro, or Downgrade to move to Standard.
- Add extras. Tap Add-on Modules for extra users, locations and modules.
- Cancel. Tap Cancel Plan and confirm. On Android and iPhone, the app tells you to cancel in the Google Play or App Store subscriptions screen, because those stores bill the plan.
Plans at a glance
Both plans include a 14-day free trial with no card, and the trial includes everything. Prices are.
Extra users are added in blocks of 3 for $10/mo, and an extra location costs the same as your plan.
- Standard, $30/mo: full POS with QSR and classic layouts, unlimited products, kitchen tickets, tables and takeout, receipt printing and cash drawer, standard reports and kiosk mode. 1 location, 3 users.
- Pro, $50/mo: everything in Standard plus the floor plan designer, server/client multi-till, CRM, recipes and production, advanced back-office reports, QuickBooks and WooCommerce. 1 location, 5 users.
Where you subscribed matters
A plan bought in the Google Play Store or the App Store is managed in that store, including cancellation and refunds. On iPhone, iPad and Mac the screen is called SeroPOS Subscription and purchases go through the App Store. On Windows, payment opens a secure checkout page inside the app.
Frequently asked questions
How do I cancel my SeroPOS subscription?
Open Drawer › Subscription and tap Cancel Plan. If you subscribed through Google Play, cancel in the Play Store under Subscriptions; if through the App Store, cancel in your Apple ID's Subscriptions. Your plan stays active until the end of the period you paid for.
What happens to my data if I cancel?
Cancelling stops renewal; it does not delete your account. When the plan ends, the app shows a locked screen where you can subscribe again or delete the account. Your data stays in your account unless you delete it.
Is there a contract?
No. Plans renew monthly, or yearly if you choose annual billing, and you can cancel any time from the Subscription screen or the store you subscribed through.